Last Updated: March 2026
Voluem ("we", "us", "our"), operated by Bharti (Individual Developer) from Jaipur, Rajasthan, India, operates the website voluem.com and associated mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. This policy is governed by the Information Technology Act, 2000, the IT (Reasonable Security Practices) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA) of India.
1. Information We Collect
a) Personal Data (provided by you): Full name, email address, phone number, profile photograph, trading style preferences, bio/description. b) We do NOT collect: Bank details, demat account numbers, PAN card, Aadhaar, credit/debit card numbers, or any financial instrument details. c) Usage Data (automatic): IP address, device type, operating system, browser type, pages visited, time spent, and app interaction logs. d) Communications: Messages sent through in-app chat, support tickets, and community posts.
2. Purpose of Data Collection
We use your information to: (a) Create and manage your account; (b) Display your public profile and trading signals to other users; (c) Enable communication between users via chat, groups, and channels; (d) Send service-related notifications (OTP, password resets, activity alerts); (e) Improve platform performance and user experience; (f) Detect and prevent fraud, abuse, and security threats; (g) Comply with legal obligations under Indian law.
3. Data Sharing & Disclosure
We do NOT sell, rent, or trade your personal data to third parties. We may share data with: (a) Law enforcement agencies when required by court order; (b) Government authorities under the IT Act, 2000 or DPDPA, 2023; (c) Service providers (hosting, email delivery) under strict confidentiality agreements. Your public profile information (username, display name, bio, trading signals) is visible to other registered users.
4. Data Storage & Security
We implement: (a) HTTPS/SSL encryption for all data transmission; (b) Bcrypt hashing for password storage; (c) Rate limiting to prevent brute-force attacks; (d) Input sanitization to prevent XSS attacks; (e) Access controls limiting database access to authorized personnel only. Despite these measures, no electronic transmission or storage method is 100% secure.
5. Your Rights (Under DPDPA 2023)
As a Data Principal, you have the right to: (a) Access — View all personal data we hold about you; (b) Correction — Edit your profile, email, phone, and other details; (c) Erasure — Delete your account permanently (Settings > About > Delete Account); (d) Grievance Redressal — Contact our Grievance Officer; (e) Data Portability — Request a copy of your data; (f) Withdraw Consent — You may withdraw consent for non-essential data processing at any time.
6. Children's Privacy
Voluem is not intended for use by individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware that a minor has provided personal data, we will delete it immediately. Users must confirm they are 18+ during registration.
7. Cookies & Local Storage
We use browser localStorage to store authentication tokens and user preferences. We do NOT use third-party tracking cookies, advertising cookies, or analytics cookies. We do NOT serve advertisements.
8. Third-Party Services
We use Google Sign-In for authentication. Google's privacy policy applies to data collected during sign-in. We do not share your data with any advertising networks.
9. Data Retention
We retain your data for as long as your account is active. Upon account deletion, all personal data is permanently removed within 30 days. Anonymized, aggregated data may be retained for analytics.
10. Grievance Officer
In accordance with the IT Act, 2000 and DPDPA, 2023:
Name: Bharti
Email: [email protected]
Response Time: Within 72 hours of receipt of complaint.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance.
12. Contact Us
For privacy-related inquiries: [email protected]
© 2026 Voluem. All rights reserved. voluem.com